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General Enquiry

The information we collect

We will collect personal information about you which you give to us when you use the website. The provision of the Services to you may also require us to store details of your transactions, together with details of your financial information. We will periodically review your personal information to ensure that we do not keep it for longer than is necessary.

Purposes for which we use information about you

A. To enable you to access and use the Services; and/or
B. To personalise aspects of our overall service to you; and/or
C. To communicate with you; and/or
D. To process a transaction between you and a third party.

Passing on information about you

Please be aware that once you use our website or our Services, you will be regarded as having given your consent to us disclosing your personal information to the following parties: A. The Financial Services Authority and/or other regulatory/governing bodies for the purposes of compliance monitoring; B. Other third parties either where necessary for those third parties to provide additional products or services requested by you or with your prior consent.

Informing you of offers and services which may be of interest

Please also be aware that if you do not tick the opt-out box on the enquiry form, you will be regarded as having given your consent to us providing you with information, offers and services that may be of interest to you. For example, we may e-mail you or send you a text message letting you know how you could save money by switching the products or services you use. If you do not tick the opt-out box on the enquiry form, you will also be regarded as having given your consent to us disclosing your personal information to the following parties who may also provide you with information, offers and services:

1. other companies in the UKSolicitoradvice.co.uk group of companies; 2. and our trusted business partners

You can ask us to stop passing your information to third parties for marketing purposes at any time, which we will do. Such a request may result in us ceasing to offer the Services to you. We may disclose information about you in connection with legal proceedings or potential legal proceedings or if otherwise permitted to do so by law.

Security

No data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Third party providers and data privacy

If you decide to enter into a contract with a third party provider through a channel on our website, the information you have provided to us together with any further information requested by, and supplied by you to, the third party provider will be held by the provider for the purposes set out in that provider's privacy policy. Therefore, you are strongly advised to read your chosen provider's privacy policy and satisfy yourself as to the purposes for which the provider will use your personal information before entering into the contract. We have no responsibility for the uses to which a provider puts your personal information once you have contracted with that provider.

Cookies

A cookie is a very small text file placed on your computer by a web browser, which has been sent by a web server. It is essentially an "identification card" relating to you. The main purpose of our cookies is to identify you when you visit our website. Each time your browser requests a web page from our server, the browser sends the information in the text file back to the server and lets the server know that you have returned to that web page. We use cookies to provide you with a better service tailored to suit you.

Cookies help you to save time. For example, if you register for our Services, a cookie helps us to remember who you are and what your preferences are. Next time you return, we can fill in any questions that you have already answered. The more you tell us about yourself, the more we can help to find information or products you want.

If you do not accept incoming cookies then the performance of our website on your system will not be to full standard or our website may not serve at all.

Your Rights

You have certain rights under the Data Protection Act 1998. For example, we will always let you have a copy of all personal information we have about you should you request it. We may charge you a fee for a copy of such information.